Information We Collect:
Personal Information: When you place an order or create an account, we may collect your name, email address, shipping address, and payment information to process your order and provide you with our services.
Website Usage Data: We may collect non-personal information such as your IP address, browser type, operating system, and pages you visit on our website. This helps us improve our site's performance and user experience.
How We Use Your Information:
Order Processing: We use your personal information to process and fulfil your orders, communicate with you about your purchase, and provide customer support.
Personalisation:The information we gather helps us tailor your experience by suggesting products, offers, and content that may interest you.
Communication: We may use your email address to send you updates about your order, promotional offers, newsletters, and other relevant information. You can opt-out of marketing communications at any time.
Improvements:Your data helps us analyse trends, improve our website, and enhance our services to better serve your needs.
Sharing Your Information:
Third-Party Service Providers:With your consent, we may share your information with trusted third parties who assist us in providing services such as payment processing, shipping, and customer support. However, we ensure they adhere to strict privacy standards.
Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.
We take the security of your information seriously. We implement industry-standard security measures to protect your data from unauthorised access, alteration, or disclosure.
Access and Update: You can access and update your personal information in your account settings.
Marketing Communications:You can unsubscribe from our marketing communications at any time by clicking the "Unsubscribe" link in our emails or by contacting our customer support.
Changes to this Policy:
If you have any questions, concerns, or requests regarding your privacy, please don't hesitate to contact us using the information below.
Natural Health Ltd
Unit 4, Burrows Lea Farm
Hook Lane, Shere
Thank you for choosing Manuka Honey Direct! Your trust is important to us.
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