Manuka Honey
  • Privacy Policy

    Last Updated: 3rd Aug 2023


    Welcome to Manuka Honey Direct! This Privacy Policy is here to explain how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring your information is handled responsibly.

    Information We Collect:

    Personal Information: When you place an order or create an account, we may collect your name, email address, shipping address, and payment information to process your order and provide you with our services.

    Website Usage Data: We may collect non-personal information such as your IP address, browser type, operating system, and pages you visit on our website. This helps us improve our site's performance and user experience.

    Cookies: Like many websites, we use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and offer you a personalised experience.


    How We Use Your Information:

    Order Processing: We use your personal information to process and fulfil your orders, communicate with you about your purchase, and provide customer support.

    Personalisation:The information we gather helps us tailor your experience by suggesting products, offers, and content that may interest you. 

    Communication: We may use your email address to send you updates about your order, promotional offers, newsletters, and other relevant information. You can opt-out of marketing communications at any time.

    Improvements:Your data helps us analyse trends, improve our website, and enhance our services to better serve your needs.


    Sharing Your Information:

    Third-Party Service Providers:With your consent, we may share your information with trusted third parties who assist us in providing services such as payment processing, shipping, and customer support. However, we ensure they adhere to strict privacy standards.

    Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.


    Data Security:

    We take the security of your information seriously. We implement industry-standard security measures to protect your data from unauthorised access, alteration, or disclosure.


    Your Choices:

    Access and Update: You can access and update your personal information in your account settings.

    Cookies: You can adjust your browser settings to refuse cookies or alert you when they are being sent.

    Marketing Communications:You can unsubscribe from our marketing communications at any time by clicking the "Unsubscribe" link in our emails or by contacting our customer support.


    Changes to this Policy:

    We may update this Privacy Policy from time to time. The date of the latest update will be indicated at the top of the policy.


    Contact Us:

    If you have any questions, concerns, or requests regarding your privacy, please don't hesitate to contact us using the information below.


    Natural Health Ltd

    Unit 4, Burrows Lea Farm

    Hook Lane, Shere



    GU5 9QQ

    01483 205431


    Thank you for choosing Manuka Honey Direct! Your trust is important to us.